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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.calibercarwash.com and Caliber Car Wash and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Caliber Car Wash include www.calibercarwash.com and Caliber. The Caliber website is an e-commerce site. By using the Caliber website, you consent to the data practices described in this Statement.

Collection of Personal Information

In order to better provide you with products and services offered on our Site, Caliber may collect personally identifiable information, such as your:

  • First and Last Name
  • Mailing Address
  • Email Address
  • Phone Number

 

If you purchase Caliber’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Caliber may also collect anonymous demographic information, which is not unique to you, such as your:

 

  • Age
  • Gender
  • Race
  • Household Income

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from Caliber or selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather personal or non-personal information in the future.

Use of Personal Information

Caliber collects and uses your personal information to operate its website(s) and deliver the services you have requested. Caliber may also use your personally identifiable information to inform you of other products or services available from Caliber and its affiliates.

Sharing Information with Third Parties

Caliber does not sell, rent, or lease its customer lists to third parties.

Caliber may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Caliber, and they are required to maintain the confidentiality of your information.

Caliber may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Caliber or the Site; (b) protect and defend the rights and property of Caliber; and/or (c) act under exigent circumstances to protect the personal safety of users of Caliber, or the public.

Tracking User Behavior

Caliber may keep track of the websites and pages our users visit within Caliber, in order to determine what Caliber services are most popular. This data is used to deliver customized content and advertising within Caliber to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Caliber. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Caliber website.

Use of Cookies

The Caliber website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Caliber pages, or register with Caliber Site or services, a cookie helps Caliber to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Caliber website, the information you previously provided can be retrieved, so you can easily use the Caliber features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Caliber services or websites you visit.

Security of Personal Information

Caliber secures your personal information from unauthorized access, use, or disclosure. Caliber uses the following methods for financial transactions:

 

  • SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layers (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and use through this Site cannot be guaranteed.

Email Communications

Caliber may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or general communication. In order to improve our Services, we may receive a notification when you open an email from Caliber or clicking on the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Caliber reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account by placing a prominent notice on our Site and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Caliber welcomes your questions or comments regarding this Statement of Privacy. If you believe that Caliber has not adhered to this Statement, please contact Caliber at:

Caliber Car Wash 309 E. Paces Ferry Road NE Suite 400 Atlanta, Georgia 30305

Effective as of January 8, 2020

Mobile Terms of Service

CONSUMER OPT-IN

Caliber Car Wash is a standard rate one-off and subscription alert service (Up to 30 messages per month) focused on providing consumers with news and promotions from 3rd party providers through alerts, polls, coupons, and content (wallpapers, ringtones, video) downloads. Message and data rates may apply. It will be a national campaign that will be advertised at the point of sale.

By signing up for the mobile alert service, you are consenting to receive automated ongoing alerts to the phone number you have provided. Your consent is not required to purchase goods or services.

For standard-rate alerts, end users will opt-in by texting the keyword shown on the advertisement to the SHORT CODE listed.

You will not receive any unsolicited messages from this short code.

To receive information about the service from your cellular phone you can send HELP to the SHORT CODE, email [email protected], or call your local wash.

Opt-Out: You can cancel your receipt of the service by sending STOP QUIT, END, CANCEL, UNSUBSCRIBE, STOP ALL to any text message you receive or to the SHORT CODES.

Message and data rates may also apply according to your specific cellular plan or prepaid conditions.

CONSUMER PRIVACY

We will not share or use your mobile number for any other purpose.

CONSUMER FEES

Our service never charges consumers to ‘receive’ or ‘reply to’ text messages. However, depending on your mobile service plan, message & dates rates may apply.

CONSUMER OPT-OUT

To Opt-Out (discontinue service), text “STOP” to the Short Code from your mobile device. You will not receive any additional messages. You may also Opt-out by texting “QUIT”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “STOP ALL” to any text message you receive.

HELP

To get help, you may send or reply ‘HELP’ to the Short Code you received the message from..

Email: [email protected]

Phone: Please contact your local Caliber Car Wash

Supported Carriers

– Available for the following carriers in the US:

Alltel, AT&T, Boost Mobile, CellCom, Cellular One, Cellular South, Cincinnati bell, Cricket, MetroPCS, nTelos, Sprint, T-Mobile, U.S. Cellular, Verizon Wireless, & Virgin Mobile

– Available for the following carriers in the Canada:

ALIANT MOBILITY, BELL MOBILITY, FIDO, MOBILICITY, MTS, NORTHERNTEL MOBILITY, PUBLIC MOBILE, ROGERS WIRELESS, SASKTEL MOBILITY, TELEBEC MOBILITE, TELUS MOBILITY, VIDEOTRON, VIRGIN MOBILE CANADA, WIND MOBILE

* The mobile carriers are NOT liable for delayed or undelivered messages.

WARRANTY

Caliber Car Wash will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.

PRIVACY POLICY

Caliber Car Wash respects your privacy. We will only use information you provide to transmit your text message. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.

You may cancel your monthly software subscription at any time, just be sure to cancel before your plan renews – as we cannot provide partial-month refunds. If you believe you have been billed the wrong amount, please contact us at calibercarwash.com/contact

IF you are a car wash customer & need to update your account or cancel your account please contact the car wash directly.

Email: [email protected]

​www.calibercarwash.com