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From Q to Caliber

FROM Q TO CALIBER; GET READY FOR MULTI-CAR DISCOUNTS AND MORE

Our goal at Caliber is to improve people’s lives, and we’re honored to share this vision with our Q Car Wash customers. You’ll soon start to see refreshes at your local Q Car Wash as it transitions into a Caliber in the coming weeks, including the addition of cleaners at each vacuum station.

We also believe in great features like memberships that work at all locations, whether in Fort Worth, Wilmington, or Orlando. Caliber is quickly expanding throughout the country, and each location means more ways to use your membership and more features to come, so stay tuned for updates.

COMING SOON TO THE Q WASH NEAR YOU

We’re also excited to announce some updates coming to the Q Wash near you. Check out all these goodies hitting your washes soon:

  • Convenient detailing tools located at each vacuum spot
  • New multi-car plans so your second and third car get more shine for less
  • Tire air because freeway flat tires shouldn’t be a thing
  • New plans with less hassle
  • And, of course, our Caliber guarantee! If your vehicle doesn’t come out clean, let us know, and we’ll run it through the wash again before you leave

And don’t worry, you’ll still be able to enjoy many of the features you’ve come to love:

  • Team members at the pay station to help choose the wash that’s right for you and answer any questions 
  • Limitless memberships that work at all Caliber locations, including all those in the Dallas-Fort Worth area
  • Automatic carpet mat cleaners, detailing air, vacuums, and cleaners
  • The Member’s Only Lane for quicker access to the wash (we see you far right lane)

We understand that you likely have questions, and we hope to answer most of them below. Please also don’t hesitate to contact us here or give us a call at 850-805-8014 (if we don’t answer right away, please feel free to leave a message and we’ll be in touch within 24 hours or less).

For FAQ, please scroll down.

 

FAQ

Caliber Car Wash is committed to providing you with the same quality experience you’ve come to expect at Q. You will start to see facelifts in the coming weeks, but most work will be done afterhours to make sure you’re able to come enjoy that shine.

If you haven’t already, please feel free to sign up for Q’s/Caliber’s Loyalty email program on calibercarwash.com for more updates or tag us on social media to be featured.

We can’t wait to add more complimentary detailing tools and will be announcing timelines and more details via our email list and social channels. Please feel free to follow us for more information about the wash, your membership, and our re-opening celebration.

Based out of the Southern United States, Caliber Car Wash combines the newest technology, highest quality products, and friendliest customer service to provide our communities with the best possible wash experience from start to finish. We believe that Caliber exists to improve lives, and we strive to provide career and community support to match that.

Caliber is known for its detailing freebies, including towels, cleaners, detailing air, vacuums, mat cleaners, and tire air. Most of these tools are provided at each station after the tunnel with the goal of making your life a little easier and your wash a little quicker.

Since opening its first wash in Florida, Caliber has quickly opened washes in North Carolina, Georgia, and Alabama. For a list of locations, please click here. To learn more about Caliber, please click here.

The heart of the wash isn’t changing. You can still expect great customer service and quality washes; however, we hope you’ll see even more shine during future visits. Some of the upgrades you’ll start to see include:

  • More convenient detailing freebies once you leave the tunnel (we’re talking complimentary cleaners and towels at every vacuum station)
  • Automatic tire air at all sites for better tire maintenance
  • Upgraded Limitless plans that work at all Caliber locations, including sites around and outside of Texas
  • Year-round military discounts, because we know you serve every day, not just on holidays
  • And, of course, our Caliber guarantee! If your vehicle doesn’t come out clean, let us know, and we’ll run it through the wash again before you leave

You’ve come to expect complimentary vacuums and automatic carpet mat cleaners with your wash – and that won’t change! You’ll soon start to see new items as well, including towels and cleaners (both window and multi-purpose) at every vacuum spot. You’ll also have access to complimentary tire air and detailing air to blow away all those crumbs from hard-to-reach places.

We’re excited to introduce you to Caliber’s three wash packages, available as single washes or as monthly memberships and multi-car plans (who doesn’t love more washes for less?). These will be available in the coming weeks after each site officially reopens as a Caliber. In the meantime, please feel free to choose your favorite Q Wash when you visit.

Please hold on to those stickers as they will work at Caliber locations and will get you quickly through the Member’s Only Lane.

Caliber is dedicated to providing you the best service at reasonable prices. Future single washes start at $10 and we recommend upgrading to our monthly Limitless washes for the most cost savings. On average, Caliber customers save $30 a month by upgrading.

Here are the costs for our Limitless washes (you’ll notice we have three plans, rather than five):

  • Classic Limitless – $22/month (your quick clean and dry)
  • Custom Limitless – $30/month
  • Caliber Limitless – $34.99/month (includes ceramic coating at no upcharge)

Also, stop by to redeem your multi-car discount on additional vehicles. Your second and third car will be $2-$5 off every month, depending on the plan you choose.

Once Q officially reopens as a Caliber, all memberships will be moved into Caliber’s pricing structure. We encourage you to sign up for email notifications for up-to-date information regarding the transition. Feel free to sign up at calibercarwash.com or on this webpage.

The good news is that your Q membership is still active and operates as normal so keep stopping by for that shine! Your plan will move to the Caliber wash and pricing model once your wash is rebranded.

Make sure you’re on Q’s email/text list for details or sign up for emails on this webpage for information as your wash is upgraded.

Next time you stop by, let our teammate know you’d like to add a car or move to a multi-car plan and they will get you taken care of. Please note that the teammate will need the account holder’s name and the last four digits of the credit card number to tie the vehicle to an existing account.

The good news is your monthly membership hasn’t changed! You can still redeem your membership at any Q or Caliber Car Wash and get quick entry via the Member’s Only Lane. Your billing date won’t change and you’ll now have the option to add a multi-car plan for even more shine savings!

As we condense wash plans to provide higher-quality washes, all members will be moved into the new wash package name:

  • “Basic” members will now be “Classic” members for that great clean and dry
  • “Deluxe” and “Ultimate” members will now be “Custom” members with underbody wash and paint protection
  • “Platinum” and “Ceramic” members will now be “Caliber” members, which includes ceramic coating, tire shine, top waxes, and all the goodies needed for that showroom shine

Yes, you will be moving to the new Caliber Car Wash plan structure.

As we condense wash plans to provide higher-quality washes, all members will be moved into the new wash package name, with monthly plans starting at $22 a month:

  • “Basic” members will now be “Classic” members for that great clean and dry ($22/mo for your first vehicle)
  • “Deluxe” and “Ultimate” members will now be “Custom” members with underbody wash and paint protection ($30/mo for your first vehicle)
  • “Platinum” and “Ceramic” members will now be “Caliber” members, which includes ceramic coating, tire shine, top waxes, and all the goodies needed for that showroom shine ($34.99/mo for your first vehicle)

If you haven’t already, please make sure you’ve signed up for text messages or emails from either Q or Caliber for updates and information. You can sign up for emails on this webpage or calibercarwash.com!

Yes! Your Q membership is active and operating as normal. Please stop by the wash as normal to utilize your plan.

Also be sure to sign up for texts or emails for the latest updates. You can do so right here on this webpage or at calibercarwash.com. If you’re already a text/email subscriber with Q, you’re already on the list!

You’ll be able to access your plan via the Q system as normal until the wash officially turns into a Caliber. Once your wash is Caliberized, you’ll be able to access online features at calibercarwash.com/membershipcontrols.

Please feel free to use Q’s online features as normal until the official transition occurs. Once the transition occurs, you’ll be able to modify your plan, update your billing information, and access your receipts online at https://calibercarwash.mywashaccount.com/login.

We understand that you likely have a lot of questions. If you have any questions, or if we can assist you in anyway, please don’t hesitate to contact us here or give us a call at 850-805-8014 (if we don’t answer right away, please feel free to leave a message and we’ll be in touch within 24 hours or less).

We want to make sure you’re in the know. There are a few ways you can sign up to receive updates:

SMS Text Messaging
Already receiving text messages from Q? Then you’re covered! Stay tuned for updates and news surrounding the transition.

Email
Feel free to sign up for email notifications on this webpage or at calibercarwash.com. We’ll send updates and news via email. If you’re already on Q’s email list, you’ll soon start to receive emails from [email protected], so make sure it is on your safe sender list!

Social Media
That’s right! We’ll be posting more news on both Q’s and Caliber’s social media channels. If you’re already a follower, stay tuned for updates!